Our Mission
We are Government’s main point of contact for the business community and for aspiring entrepreneurs. We provide a holistic business support centre acting as a first point of contact for business and a centre for business support.
Our Vision
Business 1st will be a single central contact point through which entrepreneurs will be able to carry out all the required procedures for the setting up, running and the development of business in Malta. B1st will act as an information point for all business-related Government services. We offer the necessary support to businesses to apply for incentives and schemes offered by Malta Enterprise and by the Government of Malta.
Our Focus
Provide information and facilitate access to all Government services for business;
- Act as a one stop shop for business by promoting seamless holistic processes;
- Support start-ups and individuals that aspire to become entrepreneurs;
- Facilitate business registration and compliance with Government regulations;
- Provide information on all incentives offered by Government;
- Promote simplification and reduction of bureaucracy.
Our Customers
Our services focus on entrepreneurs with special emphasis on start-ups, self-employed and SMEs that require any government service. Our customers are potential and existing entrepreneurs (Maltese, cross-border and third country nationals) who require information and assistance on Government to Business (G2B) services.
Our Organisation
Business 1st Limited is a joint venture between Malta Enterprise (on behalf of Government) and the Malta Chamber for SMEs.
It also forms part of the servizz.gov network.
Although led and managed by Malta Enterprise, B1st is a joint venture between a number of government departments and entities that either offer a service or else regulate business activities.
The aim of all the entities that have a presence at B1st is to assist business start-ups and SMEs prosper and grow thereby contributing to enhancing economic activity and competitiveness.
We are also the advocates on behalf of SMEs for the reduction in unnecessary bureaucracy.