Please give us your feedback and report any excessive bureaucracy. Feedback is welcome from all clients i.e. Maltese citizens, cross-borders and third country nationals.
Your opinion is very important to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our service. Should you wish to do so kindly send your email here:
reb@businessfirst.com.mt
How Complaints are handled
When making a complaint, kindly provide us with as much information as you can. This will help us resolve your matter as quickly as possible.
When a complaint is received, it will be looked into and resolved as soon as possible. This is usually done within five (5) working days.