Managing staff effectively is one of the hardest aspects of business to master. Normally, businesses start with one person, usually the business owner and gradually increase employees slowly, according to the growth rate of the business.
At first employees tend to be ‘jacks of all trades’ as the workload is shared between everyone according to requirements. Changes need to be made when the employee count goes above 10 persons. A management structure with more formal systems needs to be put in place. Employees will want job reviews, others require training, there is more space for disputes, leave would need to be fairly monitored, and customers still want to talk directly to ‘the boss’ as usual. The key to success is a well-trained, motivated and productive team working together to achieve your objectives.
